Root Cause Analysis Workshop October 18-19, 2011

Root Cause Analysis Workshop

Presented by Ben Marguglio – BW (Ben) Marguglio, LLC

Sponsored by ASQ Mid-Hudson, Section 302

October 18-19, 2011 at the Hotel Sierra in Fishkill, NY

Targeted Attendees:

This two-day seminar is of value to anyone responsible for identifying and reporting off-normal conditions, evaluating the conditions and their effects, identifying causal factors, recommending various types of corrective actions, tracking the implementation of corrective actions, and managing the overall system.

Learning Objectives:

Upon completion of this seminar, one will be able to:

•  Understand and apply principles and practices for problem identification, problem reporting, data codification, data grouping, data analysis, extent of condition, causal factor analysis, and corrective action;

•  Perform root cause analysis using any of the following techniques: Change Analysis; Failure Mode & Effects Analysis; Hazard-Barrier-Effects Analysis; Fishbone Diagram / Cause & Effects Analysis; Time Line Analysis;

•  Design and implement a problem reporting, root cause analysis, and corrective action system;

•  Manage or assess such a system.


•  Copy of PPT slides used for the presentation.

•  Certificate of Completion with 1.5 Continuing Education Units.

Credentials – BW (Ben) Marguglio; President; BW (Ben) Marguglio, LLC

Management and technical consultant with fifty-five years of experience with high technology enterprises.  Formerly, a corporate executive – including executive level director and division director positions.

Originator of the new and unique human error causal factor taxonomy, presenter of the acclaimed “Human Error Prevention” Seminars, and author of the acclaimed “Human Error Prevention” BookinarTM.

Fellow of the American Society for Quality (ASQ) since 1974.

ASQ Certified Quality Engineer, Reliability Engineer, Quality Auditor, and Manager of Quality / Organizational Excellence.

Author of more than 100 technical and management papers and presentations and three books:

Quality Systems …; American Society for Testing and Materials; 680 pages; 1977;

Environmental Management Systems; Marcel Dekker, Inc; 208 pages; 1991;

Human Error Prevention; Bookinars, Inc.; 416 pages; 2009.

Seminar Fee for both days: $ 695 for ASQ Members, $ 795 for non-members. The fee includes lunch both days. For more information or to register contact Glenn Tanzman at or 914-475-2955. Guest Rooms at the Hotel Sierra are $ 129.

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